Floor Manager
COMPANY |
M Designs Collections LLC |
|
LOCATION |
1808 El Camino Real, Redwood
City, CA 94063 |
|
REPORTS
TO |
Managing Members / Owners |
|
TYPE |
Full-Time · On-Site ·
Retail Operations |
ABOUT US
M Designs Collections is a curated
showroom for furniture, windows & doors, cabinetry, and unique and modern
décor, where thoughtful design meets
considered living. We source with integrity, select for generations, and hold
every product on our floor to a standard. We don't fill rooms. We complete
them.
THE ROLE
The Floor Manager owns the floor, the
experience, the team, the operations, and the standards. You are the first
presence clients encounter and the person who keeps everything running with
precision and warmth. This is a hands-on leadership role.
You will be responsible for the
day-to-day rhythm of the showroom: opening with intention, closing with care,
and driving everything in between. From managing vendor relationships and
product knowledge to guiding clients through significant purchasing decisions,
this role requires someone who leads by example and takes genuine pride in what
they do.
This is also a role with a future.
As M Designs Collections grows, in product offering, client base, and physical
footprint, the right person in this seat will grow with it. We are building
something built to last, and we want a Floor Manager who is, too.
As a representative of our brand,
the Floor Salesperson / Manager is expected to maintain a polished,
fashion-forward appearance that reflects the elevated aesthetic of our
showroom. This role requires an individual with a strong sense of personal
style and an appreciation for design, who can embody the sophistication and
quality of the products we offer.
KEY RESPONSIBILITIES
|
– Open/close and maintain daily showroom readiness – Ensure displays are merchandised to brand standards – Manage vendor samples, floor layout, and inventory – Track all active orders, lead times, and delivery
timelines – Drive floor sales through active client consultations – Ensure payment milestones are collected on schedule – Identify upsell opportunities across product categories |
– Greet, qualify, and guide clients with a consultative
approach – Manage the full client journey, visit through post-sale – Handle escalations with professionalism and ownership – Uphold no-return policy and payment terms with
confidence – Lead, schedule, and develop showroom staff – Maintain deep product knowledge across all categories – Serve as primary contact for vendor reps and updates |
WHAT WE'RE LOOKING FOR
|
Required – 3+ years in retail showroom or interior products – Proven team leadership and accountability – Strong client presence; comfortable with high-ticket
sales – Organized, reliable, and operationally sharp – Comfortable with POS, CRM, and standard software |
Preferred – Background in cabinetry, windows & doors, or
furniture – Showroom experience (vs. traditional retail) – Bilingual, Mandarin, Spanish a plus – Familiarity with production-order and lead-time
workflows |
WHAT WE OFFER
|
– Competitive base salary – Premium, design-forward showroom environment |
– Ground-floor opportunity with a clear path to grow into
senior operations or management as the business scales |
THE IDEAL CANDIDATE
The ideal candidate should dress
in a refined, contemporary manner - favoring clean lines, well-tailored pieces,
and a cohesive color palette that aligns with a high-end design environment.
Attention to detail is essential, from grooming to accessories, as overall
presentation should convey professionalism, confidence, and an understanding of
current design trends.
This position is client-facing,
and personal appearance plays an important role in building trust and inspiring
customers. The way you present yourself should naturally complement the
showroom experience and reflect an innate sense of style, creativity, and
design awareness.
HOW TO APPLY
Send your résumé and a brief note
on why this role fits where you are in your career.